Returns & Exchanges
We offer a 14-day return policy for all items in their original, unworn condition with tags attached. Please note that all returns must be processed through our official returns portal to ensure a smooth authentication and refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all custom Cole Buxton garment tags and branded dust bags are included.
- 3.Ship the Items
Download and print your prepaid shipping label from the portal, then drop off your package at the designated courier location.
- 4.Quality Inspection & Refund
Once received at our warehouse, your return will undergo a quality check before your refund is processed to your original payment method within 5-7 business days.